Sounds Human.
Responds Instantly.
The zero-latency AI for inbound and outbound calls.
No robotic pauses, just natural conversation.
Lucy Voice
Experience natural, very low-latency conversations with our LLuMi Native Audio model.
Support customers globally with native-level fluency in 15+ languages including English, Turkish, German, and French.
Seamlessly integrate with your infrastructure using SIP Trunks, WebRTC, and intelligent inbound/outbound call dispatching.
Conversations
Scale Instantly
Handle thousands of concurrent calls with our high-performance cloud engine.
Elastic infrastructure that adapts instantly to traffic spikes, ensuring 100% availability.
Dispatch massive campaigns immediately with zero queuing or throttling.
Build Flow
Architect the entire conversation, prompting every interaction from the initial greeting to the final resolution.
Enforce strict boundaries to eliminate hallucinations and ensure the agent stays on-brand and on-script.
Define granular conditional logic, ensuring the conversation continues or exits exactly based on your parameters.
Lucy
Customer Support Assistant
Call Outcomes
Monitor agent performance
Callers used direct commands
Review Analytics
Access detailed logs, listen to high-fidelity recordings, and read real-time transcriptions for every call.
Monitor call quality scores and usage metrics to identify trends and improve agent performance.
Leverage AI-powered sentiment analysis to gauge customer satisfaction and emotional tone in real-time.
What makes Lucy truly unstoppable.
Lucy Cloud
Unparalleled security and unmatched performance, powered by Google's infrastructure for effortless cloud deployment.
Lucy Self-Hosted
Achieve the lowest possible latency with our self-hosted stack. Secure your data with enterprise-grade observability within your own environment.
Launch your custom AI workforce in seconds.
Select from our ready-made templates or create your own custom AI in seconds. Combine your industry expertise with our cutting-edge voice technology to deploy limitless AI agents that perfectly embody your brand.