Lucy Chat: Intelligent Web Conversations
Turn your website traffic into revenue with an AI agent that knows your business inside out.
Turn visitors into customers with an AI that understands your business.
Lucy Chat
Instant Engagement: Capture leads the moment they land on your site with proactive greetings.
24/7 Availability: Never miss a customer query, even outside business hours.
Context Aware: Remembers past interactions to provide personalized support every time.
Lucy Assistant
Online • Replies instantly
Knowledge Base
Manage your agents brain
Upload Knowledge
Drag & drop PDF, CSV, TXT, or JSON files to train your agent instantly.
Memory Stores
Seamlessly sync with your CRM to instantly access customer profiles, history, and preferences for hyper-personalized support.
Automatically identify callers via phone number or voice to trigger personalized flows and retrieve relevant account details immediately.
Transfer calls to human agents with full context, including conversation summaries and sentiment, ensuring zero repetition.
Fully Customizable
Fully white-label the platform with your own branding, domain, and colors to offer a seamless experience to your clients.
Audit AI performance with comprehensive analytics and quality scores, ensuring every conversation is optimized.
Deploy instantly via SIP Trunking for telephony or integrate our low-latency WebRTC SDK into your apps.
Voice & Calls
Deploy AI agents and manage inbound/outbound call flows.
Web Chat
Embed and customize your AI-powered chat assistant.
SMS Messaging
Automate SMS campaigns and manage sender IDs.
API
Programmatic access to Lucy's core infrastructure.
Connect Your Ecosystem
Automatically sync call summaries, recordings, and lead data into Salesforce, HubSpot, or Pipedrive.
Trigger automated workflows and support tickets in Zendesk, Intercom, or Jira based on call sentiment.
Fire real-time webhooks to Zapier or Slack for instant notifications on critical call outcomes.
Unlock insights from every conversation.
Turn unstructured chat data into actionable business intelligence. Understand what your customers want and how to serve them better.
Monitor engagement, drop-off rates, and conversion metrics in real-time.
Analyze sentiment and customer satisfaction (CSAT) scores for every interaction.
Identify trending topics and optimize agent responses based on actual user queries.
Conversation Quality
Don't just add a chat widget. Deploy a digital workforce that knows your business inside out.
Instant Knowledge
Simply provide your URL, connect your database, or upload files, and Lucy trains itself in seconds. No complex setup or manual data entry required.
Conversion Driven
Lucy isn't just a support bot. She's trained to proactively guide visitors towards purchase, booking, or sign-up, increasing your conversion rates.
Ready to transform your website?
Join thousands of innovative companies using Lucy to automate customer engagement and drive growth. Start your free trial today.